We are the company SNAIL Turbochargers s.r.o., Pekárenská 30, Velebudice, 434 01 Most, Czech Republic
Company ID: 22598227, VAT ID: CZ22598227

E-mail: obchod@snailturbo.cz
Phone: +420 703 496 020, +420 776 865 854

We operate the website and online store at www.snailturbo.cz.

To provide our services, sell goods, and operate our website, we process certain personal data.
The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council (“GDPR”).

I. Processing of Personal Data

1. Inquiry and Contact Form

We process data provided through the form: name, e-mail, phone number, and message.

Reason: To respond to your inquiry or request.
Legal basis: Article 6(1)(b) of the GDPR – processing necessary for pre-contractual steps.
Retention period: Up to 6 months from the last communication.

2. Purchase of Goods

We process billing and contact details: name, address, e-mail, phone number, company ID, and VAT ID.

Reason: Delivery of goods/services and fulfillment of legal obligations (accounting, taxation).
Legal basis: Article 6(1)(b) and (c) of the GDPR.
Retention period: 10 years from the last provision of services or delivery of goods.

3. Newsletter (Commercial Communication)

If you have made a purchase and have not unsubscribed, we may send you news and updates by e-mail.

Legal basis: Section 7(3) of Act No. 480/2004 Coll. (Czech law).
Retention period: 3 years from the last purchase or until unsubscribed.

II. Who Has Access to Your Data?

Your data remains with us. However, we cooperate with partners who help us operate our online store:

• Shoptet a.s., Dvořeckého 628/8, 169 00 Prague 6, Company ID: 28935675
• Carriers (Zásilkovna, Česká pošta, PPL, DPD, etc.)

Personal data is processed exclusively within the territory of the EU.

III. Additional Information

We do not have a designated Data Protection Officer.

No automated decision-making or profiling takes place.

For any questions, please contact us at obchod@snailturbo.cz
or call us at +420 703 496 020.

IV. Use of Cookies

We use the following types of cookies:

• Necessary – ensure the proper functioning of the website.
• Analytical – help improve website performance (with your consent).
• Advertising – tailor advertising to your interests (with your consent).

Details about the cookies used can be found in your browser settings.

Cookie management options are available in browsers such as Chrome, Firefox, Safari, Edge, and Opera.

V. Your Rights

Under the GDPR, you have the right to:

• Access your personal data,
• Rectification, erasure, or restriction of processing,
• Data portability,
• Object to processing,
• Lodge a complaint with the supervisory authority (Office for Personal Data Protection, Czech Republic).

These terms are effective as of January 1, 2025.